Taxi Answering Service

All Star BPO strives to be your best outsourcing partner!

Why Choose All Star BPO Inbound Taxi Answering Services

All Star BPO call answering services for taxis can help you enhance your business performance and stay ahead of the competition.

All Star BPO taxi answering service can help you navigate challenges of transportation industry and achieve success. As ridesharing services increase competition, cab drivers and taxi services need to ensure every rider receives quality and reliable service. To maintain your competitive edge in this dynamic market, you need to answer every call you get. Missing a call can result in lost business and tarnished reputation. With All Star BPO taxi dispatch call center solutions, you can easily provide excellent customer service and dependability.

How All Star BPO Taxi Answering Services Help You

All Star BPO provides various administrative solutions for transportation companies, including a taxi dispatch service. Our team can manage your phone line while your drivers are engaged in picking up passengers. It is not advisable for drivers to arrange their next trip on the phone while driving, as it may affect customer satisfaction, safety and legal compliance. Our taxi call center services can handle calls efficiently and allow your drivers to concentrate on the clients and the road.

Our representatives are available 24/7 to respond to your clients’ requests for rides. Whether they need a late night ride or an early flight, we are ready to assist them. We can communicate with drivers via text, email, or phone and provide them with the necessary information. We also record the call/caller data and store it in a secure online portal for your management purposes.

Why Select All Star BPO for Taxi Answering Services

A taxi answering service can help you enhance your service quality and reliability, which are essential for staying competitive in the transportation industry. Our employees are well-trained, experienced, and resourceful. They have a passion for customer service and can ensure that you never miss another call. Moreover, you can focus on the daily operations of your business and enjoy your nights off, knowing that your after hours calls are handled professionally.

Our call center for taxis can benefit both your customers and your staff. All Star BPO agents are not only helpful, but also cost-effective. You only pay for the hour they spend on the phone with your callers, instead of paying an hourly wage to a full-time or after-hours employee. The savings are evident and the value is undeniable!

All Star BPO has three decades of experience in providing call center services for the transportation industry. We pride ourselves on being the solution for the common call center challenges. Our call answering services for taxi companies are especially valuable in the era of ridesharing. As more and more people become dissatisfied with the poor customer service they receive from tech companies, taxi companies have a chance to gain a competitive advantage. All Star BPO can help you exceed the expectations and deliver quality service at any time of the day.

We offer high-quality taxi answering services at reasonable and fair prices. If you are interested in our offerings, you can explore our transportation industry solutions or contact us for more information about our services.

Inbound Call Service
Inbound Taxi Call Center Services - Why Is It Worth It?

Looking for an inbound taxi call center service? All Star BPO is an industry leader in providing high-quality inbound taxi call center services in the UK and our international clients. We are a full-service business process outsourcing company that offers a wide range of services, including quality assurance, sales, customer care, and technical support.

Taxi Support Agents
Taxi Support Agents
Taxi Support Agents

Our team of trained Taxi Support agents can answer any question related to your products, services, or company history. When customers call, we will provide them with skilled technicians to help with;

  • Technical support for software, hardware, and networking
  • Technical Customer service for products and services
  • Technicalities of Sales and marketing for product launches/rollouts

Direct Response Call Center
Direct Response Call Center
Direct Response Call Center

You will be benefited from our complete packaged solutions- from the initial contact to the sale and beyond. We will start processing from strategy development, call script creation, lead generation via cold calling or emailing campaigns, lead qualification and tracking, call monitoring and recording, call agent training, coaching, and supervision, customer service management (CSM), and account management services for clients that require them before going live with their campaigns.

Premium Taxi Booking Services Services
Premium Taxi Booking Services

We skyrocket your sales and revenue by increasing your lead conversion rates at Call Center Glory!

Premium Taxi Booking Experts can determine the worth of pursuing leads through; Data collection, Profiling, and Screening. We do it with an extensive validation process where the lead is analyzed for suitability and credibility before passing it on to your sales team for further action.

Hotline Cab Booking Service
Hotline Cab Booking Service
Hotline Cab Booking Service

Don't you hate it when you're trying to get through to customer service, and the call gets disconnected? With our hotline call center services, you can provide your clients one-on-one contact and help them navigate their challenges. 

  • Fully equipped 24/7 support for all types of issues
  • Accessible by phone, email, chat, and text message
  • Detailed reports on customer interactions

Inbound Taxi Services
Inbound Taxi Services
Inbound Taxi Services

Our prevalent service makes it a perfectly ideal option for small businesses or large ones looking to expand their potential customer base. We’ll relieve you from order tracking hassles to recording them in the system, handling incoming calls, emails, chats, payments, delivery schedules, and much more.

Taxi Reservation Services
Taxi Reservation Services
Taxi Reservation Services

You and your customers are always on the go. That's why our offer allows you to get a better handle on your business's reservations, from making them to tracking them, from ensuring they're adequately fulfilled to guaranteeing you have the correct information at hand when it comes time to pay for them.

What Makes All Star BPO Inbound Call Center Different?

It is crystal clear "Because we care." All Star BPO lives in the fast lane and puts customers first to make you number one. Level up your business performance and outsource with the business process leaders who adapt to changes rapidly and execute consistently.

Always Available
Always Available
You never have to worry about being able to get in touch with us in times of need and get 24/7 hours support.
Capture every lead
Capture every lead
We don't just capture leads; we capture every lead with identified pain points, personalized pitch, and a "one-size-fits-all" experience!
No voicemail, no bots
No voicemail, no bots
We believe in the power of human connection to win more business for you: with no more bothered with voicemail menus, bots, and long hold times.
Never closed for business
Never closed for business
24/7 service is our speciality. We never close our doors for business to provide round-the-clock support.
You Know Your Callers—& We Do Too
You Know Your Callers—& We Do Too
Each call is handled by an expert who knows exactly who they are and what they need with no more frustration at being thrown into a queue.
Manage Your Calls
Manage Your Calls
It's okay. You're busy. We get it. You'll never be interrupted again by a pesky phone call while trying to get essential things done.
Client Testimonials
Ulric Green

As a business owner, I know the value of time. I needed to outsource my call center and found All Star BPO. They did an excellent job in transferring our call center operations to them. All in all, it's a great company that has helped us increase our call volume by 20% We are very satisfied with their service and would recommend it to others.

Ulric Green

I recently started outsourcing my IT needs with All Star BPO, and I have to say that the service has far exceeded my expectations. The Tier 1 support is knowledgeable, courteous, and pleasant to deal with. They are always available to help you, I would recommend this service to anyone who wants to outsource their IT needs.

Alex Ramos

I have been in the telecom industry for the past twelve years and I've dealt with a lot of outsourcing companies and hotline call center experts and to be honest, all of them were good, but you guys are great. I'm a very demanding client and your team has been able to address all my concerns. You guys are quick to respond, you're always nice and never rude towards my clients. It's a pleasure working with you :)

Alex Ramos

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Frequently Asked Questions

We've got answers! From how long it takes for us to get your calls, how many callers we can take per hour, and even how many people are on our team, we have all the information you need right here.

We've been delivering inbound taxi call center services since 2014 and are proud of our track record.

Here's food for thought for the decision of choosing us;

  • Our executives are trained to handle any situation with poise and professionalism—they keep their cool under pressure.
  • Our system is scalable, so we can scale with you whether you're just getting started or growing exponentially!

You don't want just any old call center company; you want someone who will stand behind their work with pride. That's what we do here at All Star BPO: we go above and beyond for our clients, so you can be sure that your needs are always met.

Why choose All Star BPO for your inbound taxi call center service? What are the benefits of inbound taxi call center service? How do I start using All Star BPO services? Are you able to deliver inbound taxi call center service?

We're All About You

Our Mission: To treat your Taxi business like ours.
Our Promise: You'll get a solution that perfectly fits your needs.

Inbound Taxi Answering Services in UK

Are you looking for a taxi call center outsourcing service in the UK that can handle your calls from any culture, language, and region? Well, look no further.

We are a reliable partner to help you manage your inbound calls, help you cut through the noise, and find the right partner for your business.

We believe in going above, and beyond what is expected from our clients, so we take every opportunity to exceed their expectations. The result? A happy client who will come back again and again!

Our trained agents will answer their questions promptly and efficiently. Meanwhile, making sure they feel welcome and comfortable throughout the entire interaction. You can rest assured knowing that our agents are well-trained and friendly!

Our team of experienced professionals is ready to work with you to develop a custom solution program that:

  • Provides highly efficient assistance involving a virtual receptionist, IVR, and Taxi call answering services.
  • Receives customer calls from around the world 24/7/365.
  • Reduces costs by eliminating the need for an on-site receptionist or operator.
  • Increase your sales and customer satisfaction.
  • Enhance customer retention.
  • Expand your business hours and improve employee productivity.

Invest in inbound Taxi Answering Services

If you're looking for a way to increase your ROI, invest in Inbound Customer Service Outsourcing. In this age of digital disruption, the customer is king. If your current setup isn't cutting it, you have a lot of pain points on your plate. That will not just cost you money but also goodwill. Fix them now with us! Reduce overhead costs, save time, and attract new customers with an expert team. This allows you to extend your customer service hours without adding a headcount.

Expert Taxi Booking Agents

We'll take care of all the behind-the-scenes work for you, so you can focus on your customers. We'll handle your calls, take down their information, and transfer them to the right people. You can even have different departments answer calls based on what area they need help with.

And even better? Our rates are competitive with high ROI!

Competent training programs

We've got everything covered, from our top-notch competent training programs to our impeccable customer service standards. Our service is backed by brilliant training sessions, so you can be sure that your staff will be able to provide outstanding service from day one!


When you're running a business, you can't afford to lose a single customer.

But with All Star BPO, you don't have to worry about either!

Monitor your employees' performance and productivity at all times. You will know precisely the time spent on each call and how many calls they take per day/week/month, etc. This information will help you better manage your workforce and ensure that everyone is working at maximum efficiency.

100% voice recording

Businesses, we hear you.

You need a way to keep track of your calls, but you want to avoid the imperviousness of recording them all. All Star BPO's inbound taxi call center service allows you to record every single call and automatically transcribe it. No more having to manually listen to every call and type up what's being said!

Our company has the latest technology and equipment available on the market today. This means your recordings will be high quality and clear!

Extensive experience

Our team has extensive experience in handling high-volume calls. You can rest assured that they'll be able to address whatever comes their way. Their expertise is invaluable in providing quality customer service and managing client expectations. They're also well equipped with the tools to effectively communicate with customers and colleagues.

Let us take some of that weight off your shoulders without sacrificing quality — so you can run an efficient operation!

Modern technological solutions

You may wonder why you should choose us over other companies offering similar services. The answer is simple: we've always believed that modern technological solutions should make things easier for businesses, not harder. That's why we've developed our expertise in artificial intelligence and predictive analytics! It is to help enterprises to optimize their inbound taxi call center services by finding their pain points and helping them solve them.

Our Blogs

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