Live Phone Answering Service- To Make Your Customers Heard!

Better Business Leads to Higher Conversion Rates

Choose The Business Phone Answering Service of the Stars

As a human answering service, we strive to outperform anything else out there. Why? Because that's what every customer deserves.

Top-quality service means you get the most out of your ROI -- no more frustrating, automated systems.

You deserve the best. We can provide you with Live Phone Answering Service: recordings to keep your business organized, a live receptionist to make your business appear professionally run at all times, and even a trained operator to field non-telephone inquiries. You don't have to settle for anything less than perfection.

We are not your typical BPO. Our Certified Call Agents are ready to answer phones around the clock, rain or shine.

Face-to-face, your customers experience luxury. Whether by phone or live chatting online, your callers are treated to an unforgettable experience. Our dedicated inbound call center service providers directly address inquiries, assist with orders and solve problems regarding live phone answering.

Phone Answering Service

Live Phone Answering Service of All Star BPO: What it holds for you

We're not just a live phone answering service. We're an opportunity to make your business dreams real. When you choose All Star BPO, you get more than just a virtual receptionist or call answering service. You get:

Quick Turnaround Time
Quick Turnaround Time
Don't wait around for slow customer service when you can get fast answers from our team any time of day or night.
When you need us to grow your business, we'll be ready! Our support team is here whether that's adding more employees.
24/7 Support
24/7 Support
Our team of dedicated professional phone answering services is always on hand to assist with any issue that might arise. .
High Success Rate
High Success Rate
Improve the success rate of your sales team by reducing the number of abandoned calls and improving customer retention.
Certified Answering Service
Certified Answering Service
Our live receptionists are trained and certified in all of the latest phone answering techniques to work efficiently and professionally.
Cost Effective Packages
Cost Effective Packages
Our prices are affordable and we offer many packages to choose from, allowing you to find the perfect fit for your needs.

What Do Our Clients Like About All Star BPO?

Herman Moreno

I just wanted to say that your business model is brilliant. I recently started my own business and I have been looking for a virtual receptionist service that isn't going to break the bank. I am very impressed with the quality of your business and you have a very happy customer here!

Herman Moreno
Wanda Feron

I've been using the services of All Star BPO for over one year now and I would like to take this opportunity to thank you for the kind and courteous service rendered. Your agents have always been very polite, friendly, and professional in their communication with our clients.

Wanda Feron
Nydia Benson

Overall, I am very happy with my hiring. The male voice talent was friendly and professional. They were very punctual, they were able to understand our needs, and provided good quality work towards business phone answering service. I will definitely hire them again in the future. We have been using All Star BPO's services for over five years now and we have nothing but great things to say about them!

Nydia Benson

Complete the
form to get to
know about us!!

Our Live Phone Answering Service FAQs Will Make You Feel Like a Pro

Get to know more about our business phone answering service for an exceptional experience. It is a better way to answer the Phone!

How many times did you want to talk to an answering service company and their virtual receptionist service is literally never available? We bet every single time you called. But here at All Star BPO that is never a problem. We live and answer phone calls 24 hours a day, 7 days a week, 365 days a year. Don't take our word for it though. Schedule a callback today and see if we really do live to answer your calls!

What is a live phone answering service of All Star BPO? Why does All Star BPO provide this service? What are some benefits of using a live phone answering service of All Star BPO Call Centre? How much does the telephone Answering Service cost?

Workflow of All Star BPO

Have you ever felt like the wheels were spinning and you weren't going anywhere? We've been there. That's why we created this phone answering service to help inspire and motivate our clients when they need it most.

For those who want to get rid of back-breaking human work and keep pace with the synchronized global market, we are the best choice, for their convenience and efficiency.

With a live phone answering service, you can be sure that all of your calls are answered within the first two rings by a professional and courteous receptionist. Our business answering service's workflow ensures that every call is answered in a timely manner and handled with the utmost professionalism.

Shortlisting Requirements:

All Star BPO's answering call service begins with a client's request for a certain number of hours or a certain number of lines. The client sends in this information through the portal and an All Star BPO representative responds back with an estimate on how soon the work can be completed and by when they can provide results after the job is completed.

Planning Contact Strategies

The next stage is planning out contact strategies based on the project requirements. It notifies the client which method will be used to promote reach out to customers and which method is most likely to be successful with each customer segment. A different contact strategy will be created for each client according to their needs and preferences.

As a business grows, it needs to be able to reach out to more customers and potential clients. This can be done through different mediums and strategies.

Our professionals act as your business' virtual receptionist and sales team, making sure you get as many client leads as possible. Their job is to bring in lead qualification services, which is why you need to hire the best possible service for your business.

Ensuring Client Satisfaction

All Star BPO's phone answering services have been designed with this in mind. We don't just have high-quality call answering agents waiting by the phones—we have systems in place to ensure their answers always come promptly, fluently, and accurately. 

Our systems are designed with the utmost attention to detail and quality control; our agents are trained and coached on how to best serve your business's needs, and we have a back-office support system in place just in case something goes wrong.

All Star BPO has been offering its clients as well as their employees excellent training programs, opportunities for career advancement, and other benefits that make working at the company worthwhile. They have ensured that they hire only the top candidates who have excellent customer service skills, knowledge of different languages, high levels of integrity and great work ethics.

Detailed Reporting

We track every phone call that comes through our centre, along with call length, call volume, and more. This detailed reporting helps us assess where we're excelling and where there are opportunities for improvement. It also allows us to better serve you as a client.

We understand that there is a lot for you to consider before finally deciding to invest in outsourcing your call center services. Contact us today and we'll be delighted to answer any questions you may have.

We are also happy to provide you with more information on how we can help you achieve your goals. Our goal is to provide friendly and quick customer service that will make it easy for you to make a decision about outsourcing your call center needs.

Guaranteed Revenue

We offer guaranteed revenue plans that allow us to focus on increasing your bottom line rather than just handling your calls. By guaranteeing a certain number of calls per month, you can trust that we'll be working hard for you so that you can focus on other important aspects of running your business.

All Star BPO offers a guaranteed revenue model with a dedicated team of sales representatives; thus, you no longer have to go through the hassle of hiring and training new employees. You can now focus on your core business operations without having to worry about the complexities of managing a call center.

All Star BPO: Your Call to a Live Phone Answering Service

A way to build a relationship with clients you couldn't otherwise reach!

Virtual Receptionist

Answering services have been around for decades, but the fact is most of them still operate in their own little bubble. We're different. With a focus on technology, we offer more than just a live phone answering service. We’re offering a more reliable, efficient, and convenient virtual office telephone service to all businesses everywhere.

Voice Mail Service

Are you looking for a quick way to attract new clients? Our voice mail service provides callers with the reassurance of speaking to a qualified receptionist who will respond in a prompt and professional manner. You deserve to have a distinguished and professional image when customers call your business.

Scheduling and Reservation

It's your time. Let us worry about the details. We will do all the scheduling and reservation work on your behalf. We have a more sophisticated approach to business answering services. We know this business and we know it well. Our staff are professionals. We have a proven track record.

Information Security

We know everyone's future depends on how secure their information is kept. We have a daunting responsibility. We can't let you down. Our business answering service team listens to the calls and monitors them for fraudulent activity. Never worry about information security in your business - hire us!

Live Call Transferring

We make your phone ring. Our live call transfer is hassle-free. No IVR. No Press 1. Whether you are away from the office on vacation, overbooked, have unreliable reception or have a busy signal, Live Phone Answering Service transfers your call to the appropriate team member to the customer.

Specialized Local Agents

Hate being on hold? We don't either. This is why our reps pick up instantly when you call through us. Answering all your calls is a breeze with our localized agents for telephone answering service. Save time, enjoy a worry-free workday, and never lose track of important information again.

Our Blogs

20 Jan, 2023

How do call center agents manage so many calls in a day? You can imagine them sitting by the telephone and dialing random numbers. Pretty hectic, isn’t it? To your surprise, they don’t do that now. Thanks to the latest technology and computer system for existence. Now all they need is to[…]

19 Jan, 2023

Should you go for outsourcing your customer service? Sure, it is an excellent way of improving the quality of customer experience and reducing costs. Just remember that delegating this to expert services providers allows you to focus on your strengths. Plus, outsourcing your customer support[…]

09 Jan, 2023

Are you finding it hard to understand the term call center’s Shrinkage? It is the unavailability of call center agents to handle calls for any reason ranging from holidays to late arrivals. It’s a common problem in call centers, especially when there’s an increased customer demand but fewer people[…]

06 Jan, 2023

Are you wondering what an Omni Channel Call Center is all about? Is it different from the traditional one? Why is it termed ‘Omni’ anyways? A mini-channel call center is easier to read, so why don’t people call it that? Relax, as this exciting blog post covers all the answers you are trying to find. […]

31 Dec, 2022

Consider if you are a physician running a clinic with some patients to deal with daily. Your primary concern would be to devote proper time to each of them coming, addressing their health condition, and resolving their problems. But you will agree that it is not everything about[…]

30 Dec, 2022

How can appointment-setting services be of any use? Like anyone from the staff can set an appointment with the prospect. So, what makes these service providers so unique? Sure, any of your employees can easily handle these duties, but the question is, for how long? Because a prospect[…]

27 Dec, 2022

An inbound call center receives too many calls on a regular basis. How do they manage to deal with all of them? More importantly, how do they ensure these calls are transferred to the suitable agent? I can hear you saying Interactive Voice Response (IVR). Not at all, because it only[…]

26 Dec, 2022

Does the term IVR still sound confusing? No more, as we have some exciting information for you on that in this amazing write-up. Shortly, it stands for Interactive Voice Response, and it’s a great way to improve your call center operations and customer experience. No wonder you[…]

23 Dec, 2022

Call center agents are an essential part of a call center’s success. They become the face of an organization when being assigned the role of customer support representatives. They have to handle customer queries, complaints, requests, and more when they are on the phone with customers[…]

22 Dec, 2022

Are you curious to find out how you can improve your call center productivity? Don’t worry; you are in a perfect spot to learn that. Determining the call center’s productivity is crucial as it’s a key factor for its success. It’s not just about how many calls you get but also how well they are […]

21 Dec, 2022

Are you still wandering to find a satisfactory answer to what are types of communication styles? Well, there are four, and this blog post is your opportunity to know them all. The fact is that communication is a key to building relationships, and people tend to communicate in one of these styles[…]

20 Dec, 2022

Is the term ‘cold call’ still sounds confusing? We bet it won’t be anymore when you give this interesting write-up a good read. A cold call is when someone calls a stranger on the phone and tries to sell them something or get more information about them. Remember that it is one of the most […]

19 Dec, 2022

Are you wondering whether hiring a call answering service is good for your small business? You bet it is in many ways! You can’t deny how it provides convenience and reliability to entrepreneurs with a limited budget to spend on an important support activity. Not to forget[…]

17 Dec, 2022

Can’t figure out what back office support means? Maybe someone has asked you to define back office support, and you have googled it instantly to land here. Don’t worry; you are in the right spot for that! In simple words, these are the activities that aren’t customer-facing[…]

16 Dec, 2022

Are you still wondering what a call center actually does? We bet you won’t again if you could invest 5 minutes of your time into reading this interesting write-up. That’s right, we have a lot for you on call center services, what a call center does, and more in this very informative blog post. So, […]

15 Dec, 2022

Ever wondered why some healthcare call centers perform well while others struggle to find their feet in the industry? Maybe they are following good strategies or must have highly competent staff. In short, it could be anything that is clicking for a specific call center. And, we couldn’t know what exactly it is[…]

02 Dec, 2022

You must not have thought chatbots could play such an important role in the organization’s success, have you? It means you are still unaware of the benefits of chatbots. Like you don’t know how they are a cheap alternative to keeping full-time employees, do you? It tells that you[…]

02 Dec, 2022

Why would companies opt for outsourcing? Keeping an in-house resource sounds like a better idea, doesn’t it? Not for many organizations, at least not for the newly incorporated. Because the cost of maintaining such a department may be a little too much for their budget[…]

30 Nov, 2022

We bet you are hearing a lot about outsourcing as the business way to thrive. But there needs to be a convincing answer for why it is important. And we can guess it right that you have yet to find a satisfactory answer or you won’t be wandering still. It means we already know what […]

30 Nov, 2022

So, you have recently set up a call center and are now looking to sign some clients. But they are not easy to come by, are they? Not that difficult as well, though. Yes, if you could take care of a few things, you’ll have some businesses running to you for call center outsourcing. Speaking […]

30 Nov, 2022

Are you having a tough time understanding the difference between answering services and call center services? Yes, the two reads like the same thing, don’t they? Maybe you should know that business answering service providers handle incoming telephone calls, while a call center does this and more[…]

24 Nov, 2022

Are you having a hard time finding good information about the BPO call center? Don’t worry! We have a lot on the subject for you here. Precisely, it is a third-party company accepting the responsibility of a business call center function. Businesses outsource for a number of reasons. Plus[…]

24 Nov, 2022

Do you know that a call center also has types? Maybe you never thought about it. Since to this point, you picture it as an organized place full of people busy making random marketing calls to people around the globe. That’s right, call centers do that, but it’s just one of the many things they […]

23 Nov, 2022

As you hear the word call center, those sugar-coated calls from telemarketing agents must pop up in your mind, putting you in a bad mood to read the rest of this article. Hold on, as you might be perceiving it differently. A call center deals with incoming and outgoing calls[…]

22 Nov, 2022

Are you wondering how the two terms, inside sales and outside sales different? If you could invest 5 minutes reading this informative write-up, you won’t bother researching them again. Difference between inside and outside sales is more like it is between the two words, inside and outside[…]

18 Nov, 2022

A call center agent must consistently interact with customers and potential customers over the phone. Therefore, effective communication plays an integral role here. Just imagine if the agent lacks good communication skills; how can he make a potential customer properly understand[…]

17 Nov, 2022

Are you in two minds about using automated medical answering services? Yeah, the receptionist could easily handle those patient calls. So, what’s the advantage of automating your medical office? But your receptionist is unsure when a patient will call, isn’t she? Maybe she is wondering[…]

16 Nov, 2022

Are you on the hunt for the best call center outsourcing companies in the USA? Perhaps you have decided to outsource this vital business function. Rightly so, as you can’t be the jack of all trades. Whereas outsourcing also keeps your resources focused on the strength[…]

15 Nov, 2022

It’s fun and fruitful to allow an expert agency to take care of your business, but trust me, outsourcing has more for you! Since it’s not a bad idea to allow an expert to accept the responsibility of a support activity while you focus straight on the core. Huh! Outsourcing is doing wonders for businesses[…]

12 Nov, 2022

Do you also suppose that a BPO and Call Center are the same thing? They are not! Since BPO contracts to take responsibility for any function, a business wants to outsource. On the contrary, a call center services provider only takes care of the company’s inbound and outbound telephone calls[…]

20 May, 2022

Are you finding it difficult to differentiate between the most commonly confused terms, inbound and outbound calls? Here’s your chance to get at peace with both. Simply put, when a customer reaches out to a company’s customer service or support team, it is known as an inbound call[…]