Workflow of All Star BPO
Have you ever felt like the wheels were spinning and you weren't going anywhere? We've been there. That's why we created this phone answering service to help inspire and motivate our clients when they need it most.
For those who want to get rid of back-breaking human work and keep pace with the synchronized global market, we are the best choice, for their convenience and efficiency.
With a live phone answering service, you can be sure that all of your calls are answered within the first two rings by a professional and courteous receptionist. Our business answering service's workflow ensures that every call is answered in a timely manner and handled with the utmost professionalism.
All Star BPO's answering call service begins with a client's request for a certain number of hours or a certain number of lines. The client sends in this information through the portal and an All Star BPO representative responds back with an estimate on how soon the work can be completed and by when they can provide results after the job is completed.
Planning Contact Strategies
The next stage is planning out contact strategies based on the project requirements. It notifies the client which method will be used to promote reach out to customers and which method is most likely to be successful with each customer segment. A different contact strategy will be created for each client according to their needs and preferences.
As a business grows, it needs to be able to reach out to more customers and potential clients. This can be done through different mediums and strategies.
Our professionals act as your business' virtual receptionist and sales team, making sure you get as many client leads as possible. Their job is to bring in lead qualification services, which is why you need to hire the best possible service for your business.
Ensuring Client Satisfaction
All Star BPO's phone answering services have been designed with this in mind. We don't just have high-quality call answering agents waiting by the phones—we have systems in place to ensure their answers always come promptly, fluently, and accurately.
Our systems are designed with the utmost attention to detail and quality control; our agents are trained and coached on how to best serve your business's needs, and we have a back-office support system in place just in case something goes wrong.
All Star BPO has been offering its clients as well as their employees excellent training programs, opportunities for career advancement, and other benefits that make working at the company worthwhile. They have ensured that they hire only the top candidates who have excellent customer service skills, knowledge of different languages, high levels of integrity and great work ethics.
We track every phone call that comes through our centre, along with call length, call volume, and more. This detailed reporting helps us assess where we're excelling and where there are opportunities for improvement. It also allows us to better serve you as a client.
We understand that there is a lot for you to consider before finally deciding to invest in outsourcing your call center services. Contact us today and we'll be delighted to answer any questions you may have.
We are also happy to provide you with more information on how we can help you achieve your goals. Our goal is to provide friendly and quick customer service that will make it easy for you to make a decision about outsourcing your call center needs.
We offer guaranteed revenue plans that allow us to focus on increasing your bottom line rather than just handling your calls. By guaranteeing a certain number of calls per month, you can trust that we'll be working hard for you so that you can focus on other important aspects of running your business.
All Star BPO offers a guaranteed revenue model with a dedicated team of sales representatives; thus, you no longer have to go through the hassle of hiring and training new employees. You can now focus on your core business operations without having to worry about the complexities of managing a call center.
All Star BPO: Your Call to a Live Phone Answering Service
A way to build a relationship with clients you couldn't otherwise reach!
Answering services have been around for decades, but the fact is most of them still operate in their own little bubble. We're different. With a focus on technology, we offer more than just a live phone answering service. We’re offering a more reliable, efficient, and convenient virtual office telephone service to all businesses everywhere.
Voice Mail Service
Are you looking for a quick way to attract new clients? Our voice mail service provides callers with the reassurance of speaking to a qualified receptionist who will respond in a prompt and professional manner. You deserve to have a distinguished and professional image when customers call your business.
Scheduling and Reservation
It's your time. Let us worry about the details. We will do all the scheduling and reservation work on your behalf. We have a more sophisticated approach to business answering services. We know this business and we know it well. Our staff are professionals. We have a proven track record.
We know everyone's future depends on how secure their information is kept. We have a daunting responsibility. We can't let you down. Our business answering service team listens to the calls and monitors them for fraudulent activity. Never worry about information security in your business - hire us!
Live Call Transferring
We make your phone ring. Our live call transfer is hassle-free. No IVR. No Press 1. Whether you are away from the office on vacation, overbooked, have unreliable reception or have a busy signal, Live Phone Answering Service transfers your call to the appropriate team member to the customer.
Specialized Local Agents
Hate being on hold? We don't either. This is why our reps pick up instantly when you call through us. Answering all your calls is a breeze with our localized agents for telephone answering service. Save time, enjoy a worry-free workday, and never lose track of important information again.