Outsourced Tech Support Service - A Personal Assistant On-Call at All Times

All Star BPO is the most prominent outsourced technical support solutions in the world. We boast a nearly flawless 98% customer satisfaction rating.

Get the First-Class VIP Outsourced Tech Support

You've got a great business, and you know it. You've worked hard to get where you are, and you know that the key to continued success is staying on top of your game and being able to provide the best experience possible for your customers.

And no one knows how to do that better than All Star BPO Call Center! We provide outsourced technical support services that allow businesses to focus on their core competencies while tech support agents handle the calls and chats that come in every day.

We take care of everything from setting up call queues to handling customer requests so you can focus on what matters most: running your company.

All Star BPO Call Center is the premier outsourced technical support call center in the United States, with almost a decade of experience providing high-quality customer service to our clients. We handle all of your technology-related issues via live calls, chats, emails, and social media channels.

Our agents are professional and personable they'll make customers feel comfortable while they work through the issue. They'll give them a friendly reminder not to worry if they need to transfer customers to another agent or department. And if they need any additional information from clients, they'll give them plenty of time to respond before moving on with their solution.

You can choose from a range of plans based on what fits best with your needs. Our experts are available 24/7 and will work diligently to resolve any issue that comes up.

Exclusive and Secured Tech Support Addition to Your Luxurious Business

All Star BPO provides a high-rolling way to ensure your users are getting the best customer support available. By teaming up with All Star BPO, you can offer a prestigious service to your business clients and give your internal IT call agents more time to work on other projects.
Tech Support Call Agents
A happy customer needs to get back to business fast. We offer Live tech support via phone, screen sharing, email, IM, and social media support.
Remote Access Management
You need your technology to work flawlessly. We can ensure it does, and keep it that way from anywhere.
Help Desk Service
Reach your customers directly. We gain access to their computer and fix issues for them. You don't have to wait on hold to be more productive – both personally and professionally. .
Tech Sales Support
Achieving customer satisfaction rate is our marketing and sales goal. You get a sales rep at your fingertips, eliminating the need to hire and pay an in-house rep.
Query Response Service
We have a special department to handle your query. They will get to the root of whatever is messing up your tech and fix it right up.
Affordable and 24/7 Available
Get tech support at a bargain price and 24/7 which is a luxury that everyone wants, but very few can actually afford. Until now.

Our Clients Speak for Us

"I've worked with many outsourcing companies before but none as good as All Star BPO. Their tech support call agents are knowledgeable about all kinds of things and so friendly too! which makes it easy for them to fix any problem you might have. They're also very responsive when you need help—they always get back to me quickly so there's no delay in getting your issue resolved!

Gina Ogley

"I have been working with All Star BPO for a few years now, and I can honestly say that they are the best at what they do. The support team is always friendly, resourceful and eager to help. They have helped us with everything from tech support agents handling calls to emails and even social media messages. I especially love the fact that they provide a dedicated support manager so you can reach out directly if you have any questions or concerns. Their call center is located in the USA which makes it easier for me to communicate with them during business hours.

Lucy Moss

I am a customer of All Star BPO for over a year now and I have to say that I am beyond satisfied with the service. They have been able to resolve any issue I have had within 24 hours, which is great because I do not need to worry about my customers being unhappy or having any issues. I would definitely recommend them if you are looking for an outsourced technical support center!

Oswald Malone

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FAQs to Build Familiarity About How We Work

When you need your customers to be impressed and confident: Get a first class ticket to top-tier support at the last-place price.

We've also got some FAQs that might answer some of your questions. We have answered some of the most frequently asked questions by our clients and we hope it will help you as well. They cover topics like how we provide outsourced technical support, what makes us different from other companies, what our services include and don't include, and more!

If you have questions about All Star BPO, our services, or anything else, please don't hesitate to contact us at any time. We'll get back to you as soon as we can!

What does All Star BPO's Tech Support Call Center service hold for me? Why should I outsource my technical support? What makes All Star BPO's service better than other options out there? How do I know if my company needs outsourced technical support?

Remain Perfectly on Top with All Star BPO Tech Support Service

You're an expert we're your tech-savvy assistant.

When you need tech support, there's no point in wasting your time or money on a call center that can't help. You need a call center that is staffed with experienced, knowledgeable technicians who are committed to making sure your customers are taken care of and treated like royalty. That's why All Star BPO Call Center offers technical support outsourcing services to handle your leads whether coming from outbound or inbound call center service

We'll work with you to design a solution tailored to your needs, including:

  • Designing a plan for customer satisfaction by measuring metrics such as call abandonment rate and average handle time.

  • Establishing a data-driven strategy to improve customer service and keep customers coming back again and again.

  • Creating a culture of service excellence through training our staff on how to provide excellent customer service

Our goal is simple: To provide the highest level of customer satisfaction while helping businesses grow their brands.

We provide outsourced technical support for all major brand including:

Tier 1 Support:

Tier 1 support is the first line of defense for customers who have issues with their products or services. Our trained agents can provide basic troubleshooting in an effort to resolve user issues without escalating them to higher levels of support.

Tier 2 Support:

Tier 2 support provides more advanced troubleshooting and problem resolution for users with more complicated issues. These agents have extensive knowledge of the product or service they are supporting. This means that they have a deeper understanding of any complex technical issues and can work collaboratively with other members of the team to resolve these problems efficiently and effectively.

Tier 3 Support:

Tier 3 support is the highest level of customer service available at All Star BPO Call Center. Because these agents are highly skilled, they are able to provide advanced level troubleshooting and problem resolution for users experiencing very complicated technical issues. They also serve as liaisons between internal departments to ensure that all aspects of your business are working together smoothly and efficiently.