Reliable Medical Answering Services: Stress-Free Solution to Complex Problems

Let Us Do The Heavy Lifting For You

Luxury BPO - The Quintessential Executive Medical Answering Service Assistance

If you're providing healthcare services, wouldn't you want to offer your patients the same level of luxury that five-star hotels do?

Your patients deserve to receive the best care possible, and that starts with our medical answering service. All Star BPO call center is the preeminent medical answering service provider for the healthcare sector.

Our virtual medical phone answering service will allow your whole team to perform well with worry-free sleep.

Every call is answered promptly. Our specially trained staff triage your calls, connect you to care and make sure your information is forwarded to the appropriate team. You don't have to do any of it.

Our physician answering service will always treat you with respect and courtesy. The team of specialists is ready to give you their undivided attention when dealing with any issues or concerns that may arise during your visit with us!

Medical Answering Service

Market Competitive Healthcare Phone Answering Solutions

We're going to make you feel like your life has never been so easy. We'll be there for you when you need us, and you'll get nothing but the best service available.

100% HIPAA Compliant
100% HIPAA Compliant
We're HIPAA compliant. In the medical industry, that's HUGE! We ensure both your protection and your business success.
Secure Messaging
Secure Messaging
Enlist In-House Answering Services and enjoy Secure messaging features like voice mail to email, automated attendant and more.
Highly Trained Agents
Highly Trained Agents
If you want a personal touch coupled with superior and trained support, then you should use the Medical Answering Service by All Star BPO. .
After-Hours Answering Service
After-Hours Answering Service
Your business is important even when the office is closed. Never miss a call with our answering service for doctors. Ever!
24/7 Availability
24/7 Availability
It's available when you need it. Get immediate medical practice help no matter what time it is. You just have to call to go for our medical answering services.
We offer affordable solutions at all levels to fit the individual needs of your medical centers without compromising quality.

Our Clients' Stance For Dedicated Medical Answering Managers

Ned Horton

I would be happy to recommend All Star BPO to any of my fellow medical professionals. You guys have been great for the past 5 years to date! I appreciate the professional and friendly service you provide. My patients don't feel like they are leaving a message at an answering service because they can leave a message with a live person.

Ned Horton
Whitney Montgomery

All Star BPO is the best at what they do. They have a professional staff who always greet you with a smile and make you feel like a valued client. We started using their answering service as soon as we opened our practice, and I can say that they have helped make our lives much easier. They provide excellent customer service and are able to answer any of our questions with ease. I am happy to recommend them to anyone who is looking for an answering service.

Whitney Montgomery
Vera Shelton

All Star BPO has provided us with excellent customer service since the very beginning. For my team, it's easy to work with them as they always provide prompt, accurate service. Their staff members are polite and professional. I feel like I am their only client because of the special attention they provide me on a daily basis.

Vera Shelton

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FAQs- An Answer to Your Patient Service Needs

et us handle the phones at your medical practice!

With All Star BPO's medical answering service, you'll get a team of medical professionals on your side—24 hours a day, 7 days a week. 

We'll manage your calls, screen them for medical emergencies, and ensure that patients are connected with appropriate staff members. You'll be able to focus on what you do best: helping people.

We can give you the assistance you need by providing receptionists to answer all incoming calls during business hours; after-hours callbacks; voicemail messages; faxes; email alerts; appointment reminders; and more.

What does All Star BPO provide for its clients? What are the benefits of using your medical office answering service? How do you handle after-hours emergencies in medical centers? How much does it cost to use a medical phone service?

Get Access to a Licensed Registered Medical Answering Service

All Star BPO is a leading provider of medical answering services to the US-based healthcare sector. We provide 24/7 support, 365 days a year, and our experienced team of medical professionals can handle any type of calls from patients, doctors, nurses, and other medical personnel.

Our medical answering service is the best in the business. It's like having a secretary at your disposal, but with more brains and less work ethic.

Our medical answering services include:

  • Voice mail messages from patients are routed back to physicians in a timely manner.
  • Automatic call transfers from voice mail directly to your cell phone or office phone if you miss a call or are unavailable.
  • 24/7 live operator coverage for after-hours emergencies including weekends and holidays.

Physicians can continue to practice medicine while their calls are being answered by our medical phone answering experts!

Error Free Dispatching

Errors are a major concern for healthcare professionals and their patients. The last thing you want is to be on the phone with the wrong person, or for them to be on hold for too long. We take care of those issues for you by making sure that when your patients call in, they get the right person immediately and without any confusion.

Appointment Reminder

Patients may forget their appointments or change their minds about coming in at all! While we cover everything in the lead qualification service process. We make sure that they don’t miss their appointments by sending them reminders via text message or email. You won’t have to worry about these appointments falling through the cracks anymore!

Patient Appointment Scheduling

We can help your patients schedule appointments with doctors or specialists for their needs! We can do this over the phone or online. This way, you don’t have to worry about having enough staff members available at all times. We can handle it all to make patient visits more convenient!

Emergency Answering Service

It is a 24*7 live answering service that provides healthcare professionals with an immediate response to their patients’ calls, in case of any emergency. The service can be customized according to the needs of the client. You will never hear "I'm sorry I missed your call!" ever again.

Medical Office IVR/ Auto Attendant

This service is the most common of all the other sub-services. It is usually used by medical offices and clinics as a direct response call center service to doctors, nurses, or receptionists who are not available at that time. We will help you in maintaining consistency in communication with patients. Moreover, we will facilitate in reducing call handling costs for organizations.

Medical Virtual Receptionist

Our Medical Virtual Receptionist service allows you to have a virtual receptionist who can handle calls from both patients and visitors. This means they can answer questions, schedule appointments, and help patients find their way around your building.

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