Outbound Call Center Service

Outbound Call Center Services

Competing in a BPO domain requires a must have outbound call center services for the purpose of extending the company’s roots in the business domain as well as incremental sales. Keeping the cost considerations, an outbound call center provide assistance to the companies so to have good customer relations. However, the main purpose of any call center is to cater to their customer needs, therefore it is always advisable to analyze the company needs before opting for an expert call center service provider for outbound services operations

All Star BPO provide leading services of outbound BPO, responding to the outbound calling needs for global customers since a decade. Serving our clients from different niches and domains with overall high satisfaction rate including elevating your brand’s reputation, is what we are experienced in.

Outbound Services

Appointment Setting Services

Telesales Call Center

Call Back Service

Lead Generation Agency

Market Research Services

Data Cleansing Services

Why It Works

Always Available

Be there for your prospective customers. Anywhere, anytime.

Capture every lead

Never miss an oportunity when clients call.

No voicemail, no bots

Win more business with real people, not automated voices.

Never closed for business

Work from home, your office, or Anywhere.

Know your callers

We recognize your returning callers for a personalized experience.

Manage your calls

Busy? Have an important meeting? We've got you covered.

Client Testimonials

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Frequently Asked Questions

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Can i speak with my business partner Directly?

Can i speak with my business partner Directly?

Can i speak with my business partner Directly?

Can i speak with my business partner Directly?

What is an Outbound Call Center and What all Do Your Outbound Call Center Services Cover?

An outbound call center means Initiating contacts with your client base meaning thereby offering a wide range of services including telemarketing, sales calls, contact list updating, data collection through survey, getting follow up with your email campaigns and social media the list goes on.

This doesn’t stop here; outbound call center covers many domains. Such as launching a new product or having a new product or any service that you want your customers to know about; outbound call center will help you there.

All Star BPO, having such a vigorous outbound call strategy can make your customer base always informed, aware and engaged with ever changing and increasing “outbound sales” with growing return on investment for your business.

Customer Satisfaction

For ensuring customer satisfaction and retention, it has to be necessary for a business domain in contact center to handle outbound calling. Research shows that very less amount of people that receive outbound calls shows interest in developing communication and continue to conversate with the agent, however, a large amount of people requires further engagement to services. This actually narrows down the sales funnel further.

All Star BPO ensures customer satisfaction at all level. This is not what we speak, this is what our customers speaks of us. Having a high customer satisfaction and retention rate, All Star BPO do not compromise on customer satisfaction at any level. This is ensured by the fact that ever agent working in the environment is held accountable for the services they provide.

What Outbound Calling Requires?

An outbound calling requires you to develop a pro-active approach rather than a reactive one. This is specially the case with All Star BPO who ensure this approach on timely basis. However, many of other companies do not have this approach to recruit dedicated staff and acquire resources to handle the calls adequately which is the most common problem of present time industries. Therefore, many of the business opt for outsourcing their business tasks to third party agent such as All Star BPO.

Advantage of Outbound Service

Outbound calling creates a more direct relation between customers and clients. This has a more lasting impression than what other modes of communication do not have such as the mass emails.

These are very impersonal and generate more sales and clickthrough rates. Outbound calling has the advantage of personal interaction between both parties resulting in long term benefits as well.

All Star BPO thus, provide outbound services for you to ensure these long-term agent-client relations ensuring high return of these activities.

OUTBOUND CALLS TO PROSPECTIVE CUSTOMERS

Keeping up the list of prospective customers for outbound calling is an essential element for any company operating in call center domain. A prospective customer can be defined as the customer who signed up on a trial basis, visit the company’s social media page; liked and follow it, called the company to enquire something, visited the website of the company and involving other activities. These activities on the part of prospective customers indicate their interest in the company whether they have call to action or not. What outbound calling do here is that, it takes the prospective customers in view and make them down the sales funnel through initiation of calls to provoke their interest in the product or services that they were already searching for in the website. These customers are stated as your prospect leads.

All Star BPO make such outbound calls to prospective customers, to build their interest in a product or services that their clients are willing for.

OUTSOURCE YOUR OUTBOUND CALLS

Outsourcing your outbound call services means it’s one thing you know the importance of it and second to have the capacity and commitment to take full advantages of the opportunity the outsourcing provides for the businesses. It’s a vital part to business management to know such importance of outsourcing.

All Star BPO now outsource this vital part of your business management. We ensure to reach out to your current and potential customers in a manner to have professionalism and courteousness at all level, ensuring your customers remain aware, knowledgeable and engaged about your company’s product and services. Regardless of the fact that we are Pakistan based company, we serve companies throughout the globe, with no hindrances of language or time.