Outbound Call Center Services: All Star BPO

Meet your sales and marketing goals with All Star BPO Outbound Call Center Services

Why All Star BPO? Empower Your Business to Reach New Heights

It takes real people to handle your outbound and inbound call center service based customer experience. Real people, like you and us, create happy and satisfied customers. Your communication is our mission.

All Star BPO offers a complete outbound call center solution, tailored to fit each client's unique business model. With our world-class experts and partners, we endeavour to help our clients achieve their goals and leave no stone unturned in their journey forward.

We understand that every business is different, so we work with you to find a solution that fits your business model.

Our team is made up of highly trained experts who have years of experience in sales, customer service, and marketing. We know how to make sure your customers are happy and satisfied with each interaction they have with us, so we'll make sure that happens—no matter what it takes!

We make a B2B outbound call center with a personalized, professional, and customized experience to help your business grow like never before. You will get real-time access to the million databases and by the latest technology on the market.

We have a wide range of capabilities in outbound call center operations, including but not limited to:

Live operator assistance for customer service inquiries (inbound & outbound)
Telemarketing campaigns for cold calling and appointment setting
Outbound call center operations (customer service and technical support)
service 03
Expression and Satisfaction is All Star BPO’s Warranty to You!

If you're ready to take your business up a notch, you need an outbound call center that delivers impactful results—and we're it. Our sales agents are the best at what they do and we own it.

outbound 01
Appointment Setting Service
Appointment Setting Service

Let us call your prospects for you and set appointments with them. Our team of callers will go out into the world and book your appointments for you so that you can focus on what's important—your business. The system is designed to help you get the appointments you need. We are available on flexible terms and conditions, which makes it easier for you to work with us.

outbound 02
Telesales Call Center
Telesales Call Center

Give your company a touch of class. Response time is critical to every business. You can't afford to outsource your telemarketing. It's no secret that most businesses struggle when it comes to selling themselves and their services. That's where our telesales call center comes in! We'll take care of all of your sales calls for you, so that you can focus on what matters most—your customers.

outbound 03
Call Back Service
Call Back Service

Leave your marketing to us. Our call-back service ensures that all calls made by potential customers are returned immediately so that they do not lose interest in buying from your company later. A dedicated team of agents will be at your disposal 24/7, ready to answer any questions or address any issues that arise with your customer's satisfaction in mind.

outbound 04
Lead Generation Agency
Lead Generation Agency

You are busy figuring out how to handle the sales leads that you have. Your money is tied up in delivering services to your customers, not pulling in new sales opportunities. No More Secrets. We have a proven process to generate appointments from leads and convert them into loyal customers. We find warm sales leads and also provide lead qualification service for those ready-to-be-turned customers.

outbound 05
Market Research Services
Market Research Services

Get the most out of your market researchers. We have what you need. We're willing to spend the money on research, so you don't have to. By outsourcing your market research, we give you the flexibility to test multiple variables and collect data that might never be available otherwise. Let us come up with the questions and figure out how to get the answers.

outbound 06
Data Cleansing
Data Cleansing

Helping you squeaky clean your marketing data so you can make better decisions faster. We know your business is booming, but your phone system can't handle the new volume. We thoroughly scrub your data lists against standards provided by you, we'll remove any chaff from your database of leads and contacts, to ensure that only the highest quality leads are passed to you.

How Our Luxurious BPO Services Can Work?

You'll get more sales and growth with a call center with experience, processes, personalized service and attention to every detail.

always available

Always Available

Save time and ramp up efficiency. No downtime, no breaks. Our sales managers will be available for you around the clock.
multilingual capabilities

Multilingual Capabilities

Why limit your customer base when you could be treating international clients with the same respect as local ones?
data security

Data Security

If you really want to make sure your data is secure, our tech-savvy guys are super-paranoid about protecting it.
customized scripting

Customized Scripting

We custom tailor your scripts to make every call count and never use marketing boilerplate.
affordable exceptional value

Affordable Exceptional Value

Our competitive prices and personal relationships with our clients allow us to deliver a level of service that far exceeds expectations.
tech based service

Tech-Based Service

All Star BPO combines the best of technology and people expertise to provide personalized service to every customer.

What Clients Say About All Star BPO

misty barton

I have never used an outbound call center service before, and I was sceptical if they could generate any business. However, it turns out they are great! I couldn't be happier with the results. Now we are receiving more calls and our sales are higher.

jake hampton

We are delighted with your service and the agents that we have. I believe that having a dedicated team of outbound agents for us is a good idea. We usually have about 40 agents, and that helps us save time by having an agent dedicated to just one client rather than trying to manage multiple clients.

Oriel Wood
Kingsley Jackson

I never knew outbound calling center service could be so fantastic before I used this All Star BPO. Their agents are amazingly professional and talented. Their support team is always there to assist me. I'm using it to manage the entire outbound campaign. In one hour, I can have a complete outbound campaign set up. Thanks to All Star BPO.

Kingsley Jackson

Complete the
form to get to
know about us!!

FAQs About Outbound Call Center Implementation

Have a question? We're here to answer it.

At All Star BPO call center, we pride ourselves on our customer service, which is why we've created this section of our website where you can get answers to all your questions about our outbound calling services. If you don't find what you're looking for here, just send us a message and we'll be happy to help!

What are the benefits of using your outbound call center?

Why should I choose your company?

How does our outbound call center service work?

What kind of training do employees receive?

Get To Know The Workflow of Our Outbound Call Center

What does this mean? It means that we have a team of professionals who can help you with your marketing and sales needs by phone.

From lead generation to appointment setting, we can help you manage all of your US outbound call center outsourcing needs. Our agents will work with you to develop a customized solution that best fits your business goals and budget

The four parts of the outbound sales call center service include:

Routing to Experts

The first step in the process is routing calls to agents, who are trained in specific areas. This ensures that customers get their questions answered quickly and efficiently.

Our agents undergo extensive training before they begin making calls. All Star BPO’s team has many years of experience in a variety of industries, so we know what works and what doesn’t when it comes to talking to customers on the phone—and we pass that knowledge on to every specialized agent who is in the team!

Phone Script Creation

Phone scripts are the backbone of our outbound calling service. They are the tools that allow our callers to follow a process, provide consistent messaging, and close more leads. The phone script creation process begins with a conversation between you and our team. We will learn about your business, the types of leads you need to reach, and what success looks like for those leads. Then we’ll craft a script that is designed to resonate with your target audience and help you achieve that goal.

Agent Handling

After a customer's call has been routed and provided with a complete set of information or script, it will be directed to a sales calling specialist who can help them with their problem or issue. The sales representative will ask for information about the customer's issue so that they can solve it. If a solution cannot be found over the phone, then additional support may be needed from other departments (such as technical support or billing).

Call Monitoring and Quality Control

All calls made through an outbound contact center service are recorded so that they can be reviewed later if necessary (for example, if there were any problems during a conversation). This allows businesses using this type of service to review what happened during each conversation so that they know how best to improve their programs in future months/years based on feedback from customers.

Our Blogs

20 Jan, 2023

How do call center agents manage so many calls in a day? You can imagine them sitting by the telephone and dialing random numbers. Pretty hectic, isn’t it? To your surprise, they don’t do that now. Thanks to the latest technology and computer system for existence. Now all they need is to[…]

19 Jan, 2023

Should you go for outsourcing your customer service? Sure, it is an excellent way of improving the quality of customer experience and reducing costs. Just remember that delegating this to expert services providers allows you to focus on your strengths. Plus, outsourcing your customer support[…]

09 Jan, 2023

Are you finding it hard to understand the term call center’s Shrinkage? It is the unavailability of call center agents to handle calls for any reason ranging from holidays to late arrivals. It’s a common problem in call centers, especially when there’s an increased customer demand but fewer people[…]

06 Jan, 2023

Are you wondering what an Omni Channel Call Center is all about? Is it different from the traditional one? Why is it termed ‘Omni’ anyways? A mini-channel call center is easier to read, so why don’t people call it that? Relax, as this exciting blog post covers all the answers you are trying to find. […]

31 Dec, 2022

Consider if you are a physician running a clinic with some patients to deal with daily. Your primary concern would be to devote proper time to each of them coming, addressing their health condition, and resolving their problems. But you will agree that it is not everything about[…]

30 Dec, 2022

How can appointment-setting services be of any use? Like anyone from the staff can set an appointment with the prospect. So, what makes these service providers so unique? Sure, any of your employees can easily handle these duties, but the question is, for how long? Because a prospect[…]

27 Dec, 2022

An inbound call center receives too many calls on a regular basis. How do they manage to deal with all of them? More importantly, how do they ensure these calls are transferred to the suitable agent? I can hear you saying Interactive Voice Response (IVR). Not at all, because it only[…]

26 Dec, 2022

Does the term IVR still sound confusing? No more, as we have some exciting information for you on that in this amazing write-up. Shortly, it stands for Interactive Voice Response, and it’s a great way to improve your call center operations and customer experience. No wonder you[…]

23 Dec, 2022

Call center agents are an essential part of a call center’s success. They become the face of an organization when being assigned the role of customer support representatives. They have to handle customer queries, complaints, requests, and more when they are on the phone with customers[…]

22 Dec, 2022

Are you curious to find out how you can improve your call center productivity? Don’t worry; you are in a perfect spot to learn that. Determining the call center’s productivity is crucial as it’s a key factor for its success. It’s not just about how many calls you get but also how well they are […]

21 Dec, 2022

Are you still wandering to find a satisfactory answer to what are types of communication styles? Well, there are four, and this blog post is your opportunity to know them all. The fact is that communication is a key to building relationships, and people tend to communicate in one of these styles[…]

20 Dec, 2022

Is the term ‘cold call’ still sounds confusing? We bet it won’t be anymore when you give this interesting write-up a good read. A cold call is when someone calls a stranger on the phone and tries to sell them something or get more information about them. Remember that it is one of the most […]

19 Dec, 2022

Are you wondering whether hiring a call answering service is good for your small business? You bet it is in many ways! You can’t deny how it provides convenience and reliability to entrepreneurs with a limited budget to spend on an important support activity. Not to forget[…]

17 Dec, 2022

Can’t figure out what back office support means? Maybe someone has asked you to define back office support, and you have googled it instantly to land here. Don’t worry; you are in the right spot for that! In simple words, these are the activities that aren’t customer-facing[…]

16 Dec, 2022

Are you still wondering what a call center actually does? We bet you won’t again if you could invest 5 minutes of your time into reading this interesting write-up. That’s right, we have a lot for you on call center services, what a call center does, and more in this very informative blog post. So, […]

15 Dec, 2022

Ever wondered why some healthcare call centers perform well while others struggle to find their feet in the industry? Maybe they are following good strategies or must have highly competent staff. In short, it could be anything that is clicking for a specific call center. And, we couldn’t know[...]

02 Dec, 2022

You must not have thought chatbots could play such an important role in the organization’s success, have you? It means you are still unaware of the benefits of chatbots. Like you don’t know how they are a cheap alternative to keeping full-time employees, do you? It tells that you[…]

02 Dec, 2022

Why would companies opt for outsourcing? Keeping an in-house resource sounds like a better idea, doesn’t it? Not for many organizations, at least not for the newly incorporated. Because the cost of maintaining such a department may be a little too much for their budget[…]

30 Nov, 2022

We bet you are hearing a lot about outsourcing as the business way to thrive. But there needs to be a convincing answer for why it is important. And we can guess it right that you have yet to find a satisfactory answer or you won’t be wandering still. It means we already know what […]

30 Nov, 2022

So, you have recently set up a call center and are now looking to sign some clients. But they are not easy to come by, are they? Not that difficult as well, though. Yes, if you could take care of a few things, you’ll have some businesses running to you for call center outsourcing. Speaking […]

30 Nov, 2022

Are you having a tough time understanding the difference between answering services and call center services? Yes, the two reads like the same thing, don’t they? Maybe you should know that business answering service providers handle incoming telephone calls, while a call center does this and more[…]

24 Nov, 2022

Are you having a hard time finding good information about the BPO call center? Don’t worry! We have a lot on the subject for you here. Precisely, it is a third-party company accepting the responsibility of a business call center function. Businesses outsource for a number[...]

24 Nov, 2022

Do you know that a call center also has types? Maybe you never thought about it. Since to this point, you picture it as an organized place full of people busy making random marketing calls to people around the globe. That’s right, call centers do that, but it’s just one of the many things[...]

23 Nov, 2022

As you hear the word call center, those sugar-coated calls from telemarketing agents must pop up in your mind, putting you in a bad mood to read the rest of this article. Hold on, as you might be perceiving it differently. A call center deals with incoming and outgoing calls[…]

22 Nov, 2022

Are you wondering how the two terms, inside sales and outside sales different? If you could invest 5 minutes reading this informative write-up, you won’t bother researching them again. Difference between inside and outside sales is more like it is between the two words, inside and outside[…]

18 Nov, 2022

A call center agent must consistently interact with customers and potential customers over the phone. Therefore, effective communication plays an integral role here. Just imagine if the agent lacks good communication skills; how can he make a potential customer properly understand[…]

17 Nov, 2022

Are you in two minds about using automated medical answering services? Yeah, the receptionist could easily handle those patient calls. So, what’s the advantage of automating your medical office? But your receptionist is unsure when a patient will call, isn’t she? Maybe she is wondering[…]

16 Nov, 2022

Are you on the hunt for the best call center outsourcing companies in the USA? Perhaps you have decided to outsource this vital business function. Rightly so, as you can’t be the jack of all trades. Whereas outsourcing also keeps your resources focused on the strength[…]

15 Nov, 2022

It’s fun and fruitful to allow an expert agency to take care of your business, but trust me, outsourcing has more for you! Since it’s not a bad idea to allow an expert to accept the responsibility of a support activity while you focus straight on the core. Huh! Outsourcing is doing wonders for businesses[…]

12 Nov, 2022

Do you also suppose that a BPO and Call Center are the same thing? They are not! Since BPO contracts to take responsibility for any function, a business wants to outsource. On the contrary, a call center services provider only takes care of the company’s inbound and outbound telephone calls[…]

20 May, 2022

Are you finding it difficult to differentiate between the most commonly confused terms, inbound and outbound calls? Here’s your chance to get at peace with both. Simply put, when a customer reaches out to a company’s customer service or support team, it is known as an inbound call[…]